Last Updated: 25 August 2025
Welcome to BumbleBeeX! By accessing or using our platform, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully.
1. Acceptance of Terms
By using BumbleBeeX, you agree to these Terms & Conditions and our Privacy Policy. If you do not agree, please do not use our services.
2. Service Description
BumbleBeeX provides an online food delivery platform connecting consumers with participating restaurants. We facilitate orders and deliveries but do not prepare the food ourselves.
3. User Responsibilities
• You must be at least 18 years old to use our platform.
• You agree to provide accurate and complete information when creating an account or placing an order.
• You are responsible for maintaining the confidentiality of your login details.
4. Orders & Payments
• All prices shown on the platform include applicable taxes unless stated otherwise.
• Payment must be made through the available payment methods before the order is confirmed.
• Once an order is placed and confirmed, it cannot be canceled unless permitted by the restaurant.
5. Delivery Policy
• Delivery times are estimates and may vary based on location, traffic, and restaurant preparation time.
• BumbleBeeX is not liable for delays caused by circumstances beyond our control (e.g., weather, traffic).
6. Refunds & Cancellations
• Refunds are subject to the restaurant’s policy and our platform guidelines.
• If an order is incorrect, missing items, or of poor quality, please contact us immediately for resolution.
7. Limitation of Liability
BumbleBeeX acts as an intermediary between customers and restaurants. We are not responsible for food quality, safety, or compliance with health regulations.
8. Intellectual Property
All content on the platform, including logos, text, and images, is the property of BumbleBeeX and may not be used without permission.
9. Changes to Terms
We reserve the right to update these Terms & Conditions at any time. Changes will be posted on this page with the updated date.
10. Contact Us
For questions about these Terms & Conditions, please contact us at:
Email: contact@info.beex.my
